Mcdeny Alcantara is a seasoned technology professional with experience leading IT departments and projects, particularly in the education sector. With over a decade of expertise, Mcdeny has successfully managed complex network infrastructures, technology integration, and customer service initiatives. Over the years, Mcdeny spearheaded technology initiatives to enhance learning outcomes and streamline administrative functions. Mcdeny holds a Bachelor’s degree in Computer Science from Antillean Adventist University, and he is currently pursuing an MBA in Management Information Systems. His technical expertise includes enterprise networks, cloud-based solutions, and delivering exceptional customer service following ITIL methodologies. Mcdeny is enthusiastic about leveraging technology to transform education, driving efficiency and innovation while maintaining a strong focus on customer satisfaction and cross-functional collaboration. As a bilingual professional, he is always open to new opportunities to leverage his skills in technology leadership and make a positive impact.